Problem & answerE-06
Capsule Shell Damage (Incoming)
Likely causes
- Poor capsule quality
- Incorrect handling
- Mechanical damage
- Incorrect storage conditions
How to fix it
- 1Quarantine defective capsules.
- 2Inspect the capsule lot.
- 3Verify storage conditions.
- 4Replace defective material.
- 5Inform QA if defects exceed acceptance criteria.
It is fixed when
Capsules meet visual quality standards before use.
Stop it coming back
- Inspect capsules at receipt and store under validated temperature and humidity.
Did this solve the problem?