Problem & answerN-10
Counting Head Error or One Head Not Counting
Likely causes
- Sensor cable connector loose or not fully latched
- Cable damaged or pinched
- Counting sensors dirty
- Counting head fault
How to fix it
- 1Stop the counter and note which head (left or right) and any alarm.
- 2Check the counting head connector: push it fully home and tighten its screws or latch.
- 3Inspect the cable for damage or pinching.
- 4Clean the counting sensors in all six holes.
- 5Restart and hand-count bottles from that head.
- 6If the fault remains, contact Maintenance.
It is fixed when
Both heads count correctly.
Stop it coming back
- Do not pull cables when removing parts for cleaning; check connectors at start-up.
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