Problem & answerN-05
Product Missing the Bottle / Spilling
Also covers: Funnel not centred over the bottle
Likely causes
- Funnel outlet not centred over the bottle neck (main cause)
- Funnel moved during cleaning or its four black knobs loose
- Bottle stopping in the wrong position (bottle stop or change delay)
- Funnel too high above the bottle, so product bounces out
- Guide rails letting the bottle sit off-centre
How to fix it
- 1Stop the counter and clean up spilled product; never return spilled product to the hopper.
- 2Bring a bottle to the fill position under the funnel (Jog/Manual).
- 3Loosen the four black plastic knobs that hold the funnel plate.
- 4Move the funnel until its outlet is exactly centred over the bottle neck, front to back and left to right.
- 5Set the funnel outlet just above the bottle neck so product cannot bounce out, without touching the bottle.
- 6Tighten all four knobs evenly and recheck the centre.
- 7Do the same for the other counting machine's funnel.
- 8Check the bottle stops in the same position every time; adjust bottle change delay and guide rails if not.
- 9
Technical note
Each counting machine has its own clear funnel. If the funnel is even slightly off-centre, some pieces hit the bottle rim and fall outside, giving short counts and product on the conveyor.It is fixed when
Every piece drops inside the bottle on both counting machines; hand counts correct.
Stop it coming back
- Centre both funnels at every bottle-size change and after cleaning.
- Check the funnel knobs are tight at start-up.
Did this solve the problem?