Problem & answerW-02
Display Not Zero or No Display
Likely causes
- Residue or an object on the platform
- Tare not set
- Battery flat or power supply fault
- Scale damaged or overloaded
How to fix it
- 1Clean the platform and remove any object.
- 2Press TARE/ZERO with the platform empty.
- 3If there is no display, check the power supply, cable or battery.
- 4If the scale still will not zero, take it out of service, label it DO NOT USE and report it for repair.
It is fixed when
Display reads zero with the platform empty and passes the daily check-weight test.
Stop it coming back
- Never exceed the scale capacity.
- Clean the platform after every use.
Did this solve the problem?