Problem & answerW-06
Raw Material Not Released, Expired or Damaged
Likely causes
- Material issued before QA release
- Expiry or retest date passed
- Packaging damaged in storage or transit
How to fix it
- 1Do not use the material.
- 2Segregate and label it.
- 3Return it to the warehouse with documentation.
- 4Request a released, in-date replacement.
- 5Notify QA if damaged packaging may have exposed the contents.
It is fixed when
Only QA-released, in-date, intact materials are present in the dispensing area.
Stop it coming back
- Check status, expiry and packaging at receipt into the changing bay.
Did this solve the problem?