Problem & answerP-04
Faint, Patchy or Broken Characters
Likely causes
- Temperature or energy too low
- Print head dirty
- Print pressure low
- Ribbon tension too loose
- Ribbon not suited to the label material
- Worn print head or damaged type
How to fix it
- 1Clean the print head with an approved cleaner (e.g. isopropyl alcohol) when cold.
- 2Increase temperature or energy in small steps.
- 3Increase print pressure evenly.
- 4Set ribbon tension so the ribbon is flat and taut.
- 5Confirm the ribbon grade suits the label.
- 6Inspect the head or type for damage.
It is fixed when
Dark, sharp, complete characters.
Stop it coming back
- Clean the print head daily and at every ribbon change.
Did this solve the problem?