Problem & answerP-01
Printer Not Printing or Poor Print Quality
Likely causes
- Printer offline or wrong message selected
- Low ink or ribbon
- Dirty print head
- Product detection sensor misaligned
- Printer too far from or misaligned with the bottle
- Communication failure with the line
How to fix it
- 1Stop the line.
- 2Check the printer is powered and online.
- 3Check the message (batch, MFG, EXP) is correct.
- 4Replace ink or ribbon if low.
- 5Clean the print head using the recommended method.
- 6Adjust the product sensor.
- 7Set print head distance and alignment.
- 8Print a test and verify before resuming.
Photos
It is fixed when
Print complete, legible and correct on test bottles.
Stop it coming back
- Check print at start-up and every 30 minutes.
Did this solve the problem?