Problem & answerA-04
Capsules Jamming in the Machine
Also covers: Capsule jam · de-jamming procedure
Likely causes
- Broken or deformed capsules
- Dirty guide track or capsule channel
- Capsule upside down
- Wrong capsule size for the change parts
- Damaged feeding disc
- Powder build-up in tooling
How to fix it
- 1Stop the machine and isolate power before de-jamming.
- 2Deformed capsules: remove the capsule hopper and magazine, dismantle the magazine and remove all stuck or damaged capsules.
- 3Powder build-up: remove the powder hopper, auger and tamping tooling; wash in detergent solution, brush stubborn deposits, dry and sanitise before reassembly.
- 4Clean the guide rails, capsule channel and magazine.
- 5Inspect the feeding disc and guide plate for damage.
- 6Restart slowly and observe several cycles.
It is fixed when
No further jams over a 100-capsule run.
Stop it coming back
- Clean guide tracks every shift.
- Load only capsules that match the installed size parts.
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