Problem & answerA-01
Capsules Not Feeding
Also covers: Feeding failure · hopper empty
Likely causes
- Capsule hopper empty or not refilled
- Capsules bridging in the hopper
- Feeding disc not rotating
- Magazine or feed path blocked by debris or broken capsules
- Dirty feeding plate
- Incorrect capsule orientation
- Worn feeding components or misaligned orientation (sowing) plate
- Vibration too low or vibrator failure
- Capsules outside their qualified moisture range (too soft or too brittle)
- Hopper level sensor dirty or faulty
How to fix it
- 1Stop the machine safely.
- 2Check the capsule level; refill with approved capsules only and remove any broken shells.
- 3Break any capsule bridge in the hopper.
- 4Clean the feeding disc, feeding plate and magazine.
- 5Confirm the feeding disc rotates freely (see A-03 if it does not).
- 6Check capsule orientation and adjust vibration if required.
- 7Inspect feeding components for wear; replace damaged parts.
- 8Clean and test the hopper level sensor.
- 9
It is fixed when
Continuous, even feeding with no gaps for at least 100 capsules.
Stop it coming back
- Monitor hopper level throughout production.
- Clean the feed path every shift.
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